Why Join Us
Fast Growing Company
Join fast-paced workplace and grow with us.
Great Colleagues
Closely tied and supportive team.
Learning and Development
An atmosphere where learning is always on the to do list.
Benefits
Medical, dental and 401 plans available for full-time employees.
Openings
Company: BV USA LLC
Address: 1951 Landmeier Rd , Elk Grove Village, IL 60007
Job Title: Customer Service Associate
Job Description
*This Role is not Remote*
**Immediate Start*
- Fall Term Available
- No experience necessary but must have an interest in marketing and communications
- Must be a local resident of Chicago, IL
Responsibilities:
- Create and execute marketing campaigns for potential leads
- Integrate public relations and communications with sales in order to create personalized brand experiences
- Understand the ins’ and outs’ of the advertising industry, and its various forms
- Assist with monitoring and tracking PR placements and social media mentions across various accounts as needed
- Host events within the market of Chicago to attract alternative demographics
- Learn the customer acquisition process, and how to translate this into an increase in ROI
- Track various metrics, such as: UPT, gross revenue, and CRM percentage
- Ongoing networking to stay up-to-date with all marketing knowledge
When it comes to developing a marketing strategy we get creative! We thrive on presenting bespoke and rewarding concepts to compete against your competition in an ever-changing and developing market. We make it our job to know your industry and provide clients with a service like no other! The Fortuna Chicago team recognized a need for dynamic and personal advertising solutions, and now has a reputation among major clients. At our core is a solid management group that has seen early results, client confidence, and an influx of business. We believe we are ever only as good as our last day so we always strive to improve the results we generate for our clients and grow their consumer base, which in turn allows us to grow as a company.
We offer amazing perks to all interns to create an exciting environment that promotes creativity and a self-motivated attitude.
- Weekly recognition for top performers
- Professional development
Learn and develop the transferable skills needed to take the next step in your career! You will be provided with exciting hands-on experience and ongoing training throughout the internship to keep you on your toes. No two days are ever the same!
Email: HR@bv-usa.com
E-Commerce Associate Account Manager
Company Overview:
- BV has been established as a worldwide e-commerce sales and distribution company in Chicago area for more than 10 years.
- We provide variety and quality product lines selling through 13 countries via e-commerce platforms such as Amazon, Wayfair, Home Depot and Walmart etc.
- Our goal is to provide responsive and satisfied service to customers and build up our global operation and supply center and maintain the rapid growing while building up more product lines.
Responsibilities:
- Making basic daily sales & ads performance report
- Helping with turn on/off ads on our selling sites
- Responsible for email and phone communication as customer service touchpoints
- General website maintenance, including visual merchandising on the site, identifying no-stocks, and refreshing category pages
- Coordinate with warehouse on incoming/outgoing logistics; Inventory investigation; Update our inventory
- Competitor search report for sales manager and team leader
- Other work tasks if needed
Qualifications:
- 2-3 years of experience in an E-commerce area is a plus (Amazon, Walmart, eBay etc.)
- Excellent communication skills
- Proficient in Microsoft Office suite, specifically Microsoft Excel
- Excellent attention to detail and multi-tasking ability.
- Excellent written, verbal and listening skills.
- The ability to work under pressure.
- Google ads & analytic certification is a plus
Benefits:
- Health insurance
- Detail insurance
- Life insurance (Life and AD&D)
- Paid vacation and holidays
- 401(k)
Please submit your portfolio and resume to hr@bv-usa.com
Job Type: Full-time
Location: 1951 Landmeier Rd , Elk Grove Village, IL 60007
Call us at (224) 619-7888 for more information.
E-Commerce Associate Account Manager
Company Overview:
- BV has been established as a worldwide e-commerce sales and distribution company in Chicago area for more than 10 years.
- We provide variety and quality product lines selling through 13 countries via e-commerce platforms such as Amazon, Wayfair, Home Depot and Walmart etc.
- Our goal is to provide responsive and satisfied service to customers and build up our global operation and supply center and maintain the rapid growing while building up more product lines.
Responsibilities:
- Making basic daily sales & ads performance report
- Helping with turn on/off ads on our selling sites
- Responsible for email and phone communication as customer service touchpoints
- General website maintenance, including visual merchandising on the site, identifying no-stocks, and refreshing category pages
- Coordinate with warehouse on incoming/outgoing logistics; Inventory investigation; Update our inventory
- Competitor search report for sales manager and team leader
- Other work tasks if needed
Qualifications:
- 2-3 years of experience in an E-commerce area is a plus (Amazon, Walmart, eBay etc.)
- Excellent communication skills
- Proficient in Microsoft Office suite, specifically Microsoft Excel
- Excellent attention to detail and multi-tasking ability.
- Excellent written, verbal and listening skills.
- The ability to work under pressure.
- Google ads & analytic certification is a plus
Benefits:
- Health insurance
- Detail insurance
- Life insurance (Life and AD&D)
- Paid vacation and holidays
- 401(k)
Please submit your portfolio and resume to hr@bv-usa.com
Job Type: Full-time
Location: 1951 Landmeier Rd , Elk Grove Village, IL 60007
Call us at (224) 619-7888 for more information.
E-Commerce Customer Service Representative
Company Overview:
- BV has been established as a worldwide e-commerce sales and distribution company in Chicago area for more than 10 years.
- We provide variety and quality product lines selling through 13 countries via e-commerce platforms such as Amazon, Wayfair, Home Depot and Walmart etc
- Our goal is to provide responsive and satisfied service to customers and build up our global operation and supply center and maintain the rapid growing while building up more product lines.
Responsibilities:
- Support sales team to pick up customer phone calls.
- Effectively obtain the cooperation of customers to complete customer’s concerns or questions, thereby ensuring that customer problems are resolved; to maximize customer experience, and have the ability to clearly express relevant information and instructions in an organized and concise manner.
- Process parts orders, RMA, warranty and non-warranty replacements for customers. Maintain records, files, databases and documents of the service department; comply with department policies and procedures.
- Began as a product consultant, clarifying product features and advantages, and making suggestions based on customer needs/interests.
- Confirm the quantity of products in the containers and check the inventory if needed
- Must be able to work in a fast-paced, structured, dynamic and highly transactional environment, and be able to maintain composure under stressful situations, and manage and distract angry or annoying customers.
- Work independently and seek support from your supervisor when necessary.
- Support other business volumes (determined by quantity).
- Other responsibilities assigned.
Qualifications:
- Requires a high school diploma or equivalent
- The ability to connect with customers in a professional and courteous manner.
- Great attention to detail and multitasking capabilities.
- Excellent written, oral and listening skills.
- The ability to work under pressure.
Benefits:
- Health insurance
- Detail insurance
- Life insurance
- Paid vacation and holidays
- 401(k)
Please submit your portfolio and resume to hr@bv-usa.com
Job Type: Full-time
Location: 1951 Landmeier Rd , Elk Grove Village, IL 60007
Call us at (224) 619-7888 for more information.
E-commerce Global Purchasing Specialist/Manager/ Bilingual Chinese Speaking
Company Overview:
- BV has been established as a worldwide e-commerce sales and distribution company in Chicago area for more than 10 years.
- We provide variety and quality product lines selling through 13 countries via e-commerce platforms such as Amazon, Wayfair, Home Depot and Walmart etc.
- Our goal is to provide responsive and satisfied service to customers and build up our global operation and supply center and maintain the rapid growing while building up more product lines.
Responsibilities:
- Analyze business data, supervise and manage contracts and procurement strategies and plans to ensure that accurate and available information is provided to business decision makers to improve operational efficiency and profitability.
- Actively identify, communicate and follow up major trends and changes in demand to achieve the best inventory and pricing; determine and gradually implement a cost reduction plan.
- Develop and manage the best freight and customs clearance strategy.
- Lead negotiations with Asian suppliers, establish partnerships with suppliers and focus on forward-looking strategic development and relationship building; Evaluate and formulate new product development strategies
- Maintain records of ordered and received goods, prepare and process purchase requisitions and purchase orders
- Ensure compliance with agreed inventory policies to meet customer delivery times while minimizing the risk of obsolescence
- Regularly check potential shortages due to demand changes/supply delays
Qualifications:
- Experience in purchasing or supply chain is a plus
- Excellent communication and interpersonal skills; Good mathematical and analytical skills
- Must have advanced Microsoft Office Excel skills
- Strong time management and organization skills
- Willing to work at night to coordinate with Asian suppliers
Benefits:
- Health insurance/Detail insurance/Life insurance (Life and AD&D)/Paid vacation and holidays/401(k)
Please submit your portfolio and resume to hr@bv-usa.com
Job Type: Full-time
Location: 1951 Landmeier Rd , Elk Grove Village, IL 60007
Call us at (224) 619-7888 for more information.
E-Commerce Sales Assistant
Company Overview:
- BV has been established as a worldwide e-commerce sales and distribution company in Chicago area for more than 10 years.
- We provide variety and quality product lines selling through 13 countries via e-commerce platforms such as Amazon, Wayfair, Home Depot and Walmart etc
- Our goal is to provide responsive and satisfied service to customers and build up our global operation and supply center and maintain the rapid growing while building up more product lines.
Responsibilities:
- Creating/Receiving purchase orders, Amazon FBA shipment and labels; Shipment quotation and FBA shipment reconcile
- Assist the current Product Manager in Creating/Updating listings on marketplaces like Amazon, Walmart, and eBay, etc.
- Process orders and replacement and provide excellent customer service
- Responsible for all email and phone communication as customer service touchpoints
- General website maintenance, including visual merchandising on the site, identifying no-stocks, and refreshing category pages
- Coordinate with warehouse on incoming/outgoing logistics; Inventory investigation
- Partner with the E-commerce team on weekly product launches
- Other work tasks if needed
Qualifications:
- 1-2 years of experience in an E-commerce area is a plus (Amazon, Walmart, eBay etc.)
- Excellent communication skills
- Proficient in Microsoft Office suite, specifically Microsoft Excel
- Excellent attention to detail and multi-tasking ability.
- Excellent written, verbal and listening skills.
- The ability to work under pressure.
Benefits:
- Health insurance
- Detail insurance
- Life insurance (Life and AD&D)
- Paid vacation and holidays
- 401(k)
Please submit your portfolio and resume to hr@bv-usa.com
Job Type: Full-time
Location: 1680 Carmen Drive, Elk Grove Village, Illinois 60007
Call us at (224) 619-7888 for more information.
Company Website:
HR Generalist
Company Overview:
- BV has been established as a worldwide e-commerce sales and distribution company in Chicago area for more than 10 years.
- We provide variety and quality product lines selling through 13 countries via e-commerce platforms such as Amazon, Wayfair, Home Depot and Walmart etc.
- Our goal is to provide responsive and satisfied service to customers and build up our global operation and supply center and maintain the rapid growing while building up more product lines.
Responsibilities:
- Design and conduct induction training and/or training for new employees.
- Assist in the implementation of compensation plans. Help monitor the performance evaluation process.
- Conduct and coordinate benefit registration with new employees during the open recruitment period, handle all benefit registration, changes, beneficiary designation and paperwork assignments, and check monthly bills. Check employee files to answer queries and provide information to authorized personnel.
- Manage and explain benefits to employees and act as a liaison between employees and insurance companies.
- Carry out recruitment work for all personnel by posting job vacancies and job advertisements. Help coordinate the use of temporary employees.
- Maintain employment files and records.
- Assist in organizing training.
- Assist in evaluating reports, decision-making and departmental results related to the established goals. Suggest new methods, policies and procedures to continuously improve the efficiency of the department and the services performed.
- Responsible for letters related to dismissed employees, such as unemployment benefits and insurance.
- Track leave, attendance and leave requests.
- Recommend and coordinate employee plans, such as health events, seminars and company events.
- Other responsibilities assigned
Qualifications:
- A bachelor’s degree in human resources or related fields or the equivalent of related work experience.
- 3-4 years of generalist experience in human resources.
- Proficient in the advanced PC skills of MS Office, including MS Word, Excel and PowerPoint.
Benefits:
- Health insurance
- Detail insurance
- Life insurance (Life and AD&D)
- Paid vacation and holidays
- 401(k)
Please submit your portfolio and resume to hr@bv-usa.com
Job Type: Full-time
Location: 1951 Landmeier Rd , Elk Grove Village, IL 60007
Call us at (224) 619-7888 for more information.
